Spa Service
MachineWise is happy to work on any of our products in circulation. Note we are a small team and as such Spa services can take some time. Please feel free to email admin@machinewise.com at anytime to get an update on the status of your service.
Free Spa Services
We reserve the right to refuse service on any model that falls out of our Warranty and Return policy.
Repair/Tuning Quote - Free
Not sure what's going on with your knife? We'd be happy to take a look and give you a quote for repair. If the issue is caused by faulty workmanship or materials, then repair is free.
Cleaning - Free
We will thoroughly clean the knife by disassembling and going through each part. We may reach out if we believe any parts would benefit from replacement or refurbishment.
Repair & Refurbishment
Replace Stripped Screws - Cost of Hardware Replacement
Sharpening - $10
Restore your blade to the factory edge (or as close as possible). Hand-sharpened. Note sharpening does remove material from the blade.
Retune - $15
The MachineWise team will use new bushings to retune a product using customer supplied components. Note, we reserve the right to deny this service and in the case of “un-tunable” components.
Configuration Swap - $30
The MachineWise team will use new bushings to reconfigure a product using customer supplied components. Note, we reserve the right to deny this service and in the case of “untunable” components.
Mojave Backspacer Swap - $50
We will thoroughly clean the knife by disassembling and going through each part. Swapping the backspacer on the Mojave constitutes a full re-tune and re-centering of the knife. When doing this swap we will insure the action returns to like new condition and lock up is assured.
Retumble - $30
Revives the stonewashed finish on a handle and small components of your knife and helps camouflage light scratches. We do not offer this service for blades. We do not currently offer re-anodization services.
Zirblast - $30
Revives the zirblasted finish on a handle and small components of your knife and helps camouflage light scratches. We do not offer this service for blades. We do not currently offer re-anodization services.
Replacement Blades
Replacement blades are available in limited quantities. Please reach out if you are looking for a specific blade and we can let you know if we have it available.
BLADE REPLACEMENT INFO:
Our knives are hand-tuned, so you must send us your entire knife to receive a blade replacement. Unfortunately, there are no exceptions to this rule, even for our international customers.
A blade order must be placed with us before sending us your knife by email. See individual items on our price list for current part order lead times. IMPORTANT: Please do not send us your knife until you have been notified that a blade is complete and ready for installation.
Drop Point (Serif) - $200
CPM S35VN | Lightwashed or Stonewash | 1 Month part order lead time
AP Tanto (Opus) - $200
CPM S35VN | Lightwashed or Stonewash | 1 Month part order lead time
Sonora - $250
CPM S90V | Lightwashed or Stonewash | 1 Month part order lead time
Mojave - $250
CPM S90V | Lightwashed or Stonewash | 1 Month part order lead time
Replacement Parts
Sonora
Diamond Handle - $400 || 6Al4V Titanium | Zir Blasted
Fine Step Handle - $400 || 6Al4V Titanium | Zir Blasted
Streamline Handle - $400 || 6Al4V Titanium | Zir Blasted
Bolster - $30 || 6Al4V Titanium | Zir Blasted
Bolster - $20 || Brass | Zir Blasted
Bolster - $50 || 6Al4V Titanium | Zir Blasted
Mojave
Smooth handle (Lock or Show side individually) - $200 || 6Al4V Titanium | Zir Blasted
Finestep handle (Lock or Show side individually) - $200 || 6Al4V Titanium | Zir Blasted
Turtle handle (Lock or Show side individually) - $200 || 6Al4V Titanium | Zir Blasted
Star handle (Lock or Show side individually) - $200 || 6Al4V Titanium | Zir Blasted
Clip (Smooth) - $50 || 6Al4V Titanium | Zir Blasted
Clip (Fine Step) - $50 || 6Al4V Titanium | Zir Blasted
General
Stop Pin - $10 || 17 - 4 H900 Stainless Steel
T15 Screw - $4 || 17-4 H900 Stainless Steel
Pivots - $3 || 17-4 H900 Stainless Steel
Bushing - $3 || 17-4 H900 Stainless Steel
Washers - $4 || Hardened Stainless Steel | Set of 2